Terms of Service

By using Liteo, you agree to these terms. If you don’t agree, don’t use the service.

The service

Liteo provides a CRM tool for managing contacts, businesses, deals, and tasks. Pricing is per user: a monthly subscription or a one-time lifetime seat, with a 14-day free trial. Details are on our pricing page.

Your account

You’re responsible for keeping your account credentials secure. One person per account. Don’t share access.

Your data

You own your data. We don’t claim any rights to the content you put into Liteo. You can export or delete it at any time.

Payments & refunds

Subscriptions are billed per user, monthly or annually. Lifetime seats are one-time payments. Paid plans purchased directly from Liteo include a 14-day money-back guarantee, no questions asked. AppSumo purchases follow the refund terms shown on your AppSumo order.

Export your data before requesting an AppSumo refund. Refunding codes reduces the license’s seat and workspace allowance. Workspaces above the new allowance are permanently deleted, newest first, along with their CRM data and files. A full refund deletes every workspace attached to the license. Members in remaining workspaces keep access, but no new members can be added while the license is over its seat allowance.

Cancellation

You can cancel anytime. If you cancel a subscription, you keep access until the end of your billing period. Your data remains accessible for 30 days after cancellation.

Liability

Liteo is provided “as is.” We do our best to keep the service reliable, but we can’t guarantee 100% uptime. Our liability is limited to the amount you’ve paid us in the last 12 months.

Contact

Questions? Email us at hello@liteo.io.