Reconnect or disconnect Meta

Liteo shows a reconnect state when the Meta token has expired, access was revoked, or a required permission is no longer available. Existing contacts remain in your workspace while the connection is interrupted.

Reconnect Meta

Open Settings, then Meta leads. Choose Reconnect Meta, sign in with a user who can access the selected Pages, and approve the requested permissions.

Review the selected Pages and forms after reconnecting. Meta access can change independently of Liteo when Page roles or business settings are updated.

Retry failed delivery

The delivery section shows the latest result and a separate list of failed leads. Fix the connection or mapping problem, then retry the affected lead.

The list shows up to 20 failures at a time. As they are resolved, remaining failures become visible.

Repeated delivery is safe: Liteo uses the Meta lead identifier to avoid creating the same contact twice.

Disconnect Meta

Choose Disconnect when the workspace should stop receiving Meta leads. Liteo removes its connection credentials and selected form settings. Existing contacts stay in Liteo.

Page notifications may serve more than 1 workspace, so Liteo keeps the shared Meta subscription. Notifications without a configured workspace are ignored.